Our agents have the skills to complement your needs.

RidgeMiles has launched its new Hawthorn Office and is open to service your Real Estate needs.  We are honoured to provide real estate services to our local and international clients.

RidgeMiles has Melbourne’s top international agents who are passionate about assisting you with your property transactions.

Whether you are a first-time home buyer looking for your dream home, or a seasoned property investor looking to get the best return on investment, our agents have the skills to complement your needs.

Services

Property Management

Property management is our passion, and we do it with trust and integrity.

Our experienced staff will ensure that your property is looked after with professional guidance on how to protect your asset, saving you stress and giving you time to focus on the more important things in life.

We are experts at property management and will identify value-add opportunities to increase your net operating income. Our local knowledge of the rental market ensures we reduce vacancy times, minimise maintenance, and improve your return on investment.

We understand that your investment property is a precious asset. Our robust tenant screening procedures ensure that only the most suitable tenants are considered for your property. The risk of rental arrears is minimised with this process. Should arrears happen, the issue is addressed promptly for speedy resolution.

Our multilingual office takes the stress out of property management, by ensuring that your experience property manager is there to listen to your needs, no matter how big or small. We are all about communicating with our clients and keeping you informed on all facets of the properties we manage for you.

We often hear how condition reports are inadequately prepared, exposing the landlord to costs that are not their responsibility. Our vigorous pre-tenancy inspection ensures that a comprehensive dilapidation report is undertaken to assist in any disputes resolutions or claims.

Managing costs can be a demanding time consuming task. We can manage all your outgoings; council rates, fees, levies, maintenance and or repairs. These costs are offset from the incoming rental income.

Every property will require maintenance at some point. Our network of skilled contractors will ensure that all repairs are undertaken promptly give you and your tenant peace of mind. We can assist with fire safety checks and smoke alarm testing so that your property is compliant with the Tenancy Act.

Sales

Not sure where to start when it comes to selling one of your most significant assets? We simplify
the process of selling a property and provide you with the right advice to maximise your return.
At RidgeMiles, our experienced selling agents have the local knowledge to advise on the
recommended asking price for your property. Understanding the value of comparable properties
will provide you with an informed expectation of how much your property can sell for.

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    What They’re Saying

    Working with Lilian has been a great experience for us where she exhibited in-depth market knowledge and demonstrated meticulous attention to detail to look after our investment property.

    When we engaged Lilian, she carried out detailed market research and confidently advised us on the price she believe she was able to achieve in the local market and most importantly, she was always available to answer our queries and meet us on-site to discuss our questions with patience.

    Having Lilian managing our property brought us peace of mind. There was no issue too small to be dealt with and she is always willing to make that extra phone call. For issues ranging from the removal of beehives to floorboard repairs, Lilian always brought her options and solutions with her to ensure the issues are rectified in a timely manner to deliver the best experience for tenants and protect the interest of the owner.

    Whether you are a new or an experienced property investor, I truly recommend Lilian’s service and the experience she brings with her to every engagement.

    J Wang

    I have met and dealt with a number of real estate agents previously, and when compared to Lydia Yu – it’s not even close. Lydia is knowledgeable, commercially savvy, and trustworthy (something that is almost unheard of in this industry). I am surprised to find myself saying that this selling and auctioning experience has not only been stress free, but even enjoyable. It has been a pleasure dealing with Lydia and the team; and without an ounce of doubt – a strong recommendation from me.

    Eric L

    A long overdue review especially given how stellar of a job Lilian Hoo has done – a true expert in her work. Lilian has helped lease my property a few times now and, in all times, she was able to quickly find quality tenants. For me it was Lilian’s astute attention to detail, her responsiveness, and candid communication that made my dealings with her a pleasant experience. I highly recommend Lilian and would gladly refer my family and friends to her.

    Eric L

    Say hello to your team

    We are experts in assisting international clients looking to buy, rent, or invest in Melbourne.  RidgeMiles has helped hundreds of people get the best deal when selling their homes.  Our international team can support you in English, Cantonese and Mandarin.

    Lydia Yu

    Director & Licensed Estate Agent

    As a licensed real estate agent, Lydia has also operated several kinds of businesses including turnover of over 20 million dollars for more than two decades. Through that, she has met new people and friends from different industries, multiculturally, local and international wide.

    Lydia made the move to real estate as a supervisor in 2018. Since, she has put all her passion, experiences, attitude and skills to become a true professional agent. She is able to provide informed, educated advice at all times, and has a remarkable ability to adapt to any situations and offer the best solution, even in the most challenging time.

    Lydia believes that good communication is the key to understand client’s needs and to build strong relationships between all parties. Whether she is helping clients to buy or sell a home, or rent out or lease a property, Lydia always makes sure she listens carefully and gets a thorough understanding of what they are hoping to achieve. Hence, she is able to achieve exceptional outcomes on their behalf.

    As passionate as she is about her career, Lydia is a yoga lover and enjoys reading about different areas of knowledge. She also loves spending time with friends at cafes and parks.

    Fion Lau

    Partner Property Manager & Sales Executive

    Fion is passionate about delivering the highest quality of services to all of her clients since 2016.
    She is extremely charismatic and is passionate in her role of providing supportive services with positive outcomes. With a large base of long-term repeat clients, Fion looks forward to will provide you with professional and honest advice to services your investment needs.
    Make the selling or leasing process as stress-free as possible, keeping you informed every step of the way.
    She is able to converse in English, Chinese, Cantonese and Fuzhou dialect, and is available to guide you with make informed choices with selling or leasing your next property.
    In her spare time, she enjoys travelling with family and friends while exploring new culinary experiences in Melbourne.

    Lilian Hoo

    Partner Property Manager & Sales Executive

    Having commenced in the property manager role in 2018, Lilian now has many years’ experience in the industry. Lilian brings a fresh positive and insightful perspective to her property management role at Ridgemiles.

    Meticulous about every detail, Lilian is committed to always providing the highest level of service to all her clients. Her proactive approach ensures that the needs of both Rental Providers and Renters are anticipated and met in all situations.

    An eye for innovation, boundless energy, along with excellent communication and organisational skills have led to Lilian’s promotion to her new position in sales & property management.

    Away from work, Lilian spends time with her family and her young lady puppy, and loves cycling and tennis. On weekends she enjoys nothing more than a nice movie with a glass of red.

    Joy Chen

    Sales Executive

    Joy has distinguished herself in the real estate industry with unwavering dedication to her clients and the ability to consistently exceed their expectations. With eight years of experience, Joy is a seasoned professional with a deep understanding of the market, as demonstrated by her expertise and qualifications. Her ability to communicate effectively with clients in Mandarin has helped her build a loyal client base. Joy enters new markets with a service-first philosophy and a commitment to maintaining standards of excellence
    Contact us today to learn more about how our bespoke approach can lead to a better result for you.

      99 Riversdale Rd, Hawthorn VIC 3122

      03 9818 0147 | info@rmiles.com.au

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